WMATA Pushing Dangerous Plan to Remove Station Managers

WMATA’S attempt to force the change during the Station Manager shift selection without the Union consent violates the CBA and Labor-Management Standard Procedure

WMATA’s plan to decrease station manager presence in Metro stations by incorporating unmanned /partially manned stations is dangerous, especially when the  a key focus over the past few years is to increase safety. Furthermore, WMATA is attempting to force the change through the shift selection process (called a “bid” or “pick”) for Station Managers.  Without the consent of the Union, this likely violates the contract the two negotiated last year. Furthermore, to make such an attempt right before the pick and over a holiday weekend is an unprecedented move.

Over the past few years, WMATA has tried to implement the unmanned stations during “low-traffic hours,” or late at night, and on weekends, but without success. The Authority walked away from their plans after the Union objected. Fully staffed stations are safer for both workers and passengers and lead to more effective service. It’s disappointing that WMATA is trying to “cut costs” at the expense of safety.

“WMATA’s attempt to force unmanned stations is dangerous and a reckless disregard for the standard procedure included in the contracts that the Union and Management have followed for years,” said Local 689 President Raymond Jackson. “Multiple station managers being present allows them to respond to passengers' concerns and respond to emergencies more effectively. WMATA should pause the “pick” and negotiate with the Union to find an acceptable alternative that doesn’t jeopardize safety.”

Throughout the day, station managers help customers who are lost, sick, or need assistance paying fares. They open and close the stations early in the morning and late at night. In some cases, station managers themselves have been assaulted by unruly passengers. 

The Union has requested that WMATA agree to expedited arbitration to resolve the issue as quickly as possible. WMATA did not agree and so the arbitration will continue under the normal schedule.